Category: Customer Service

A Great Finished Basement

You have a nice home and you want to keep it that way but you also want to make some improvements. The time to remodel comes once in a while. When that time rolls around and you have the funds for some changes, it is important to consider improvements that will last and that will…

Customer Care: Stats to Know

In business, there’s always a sequence of events to proceed from getting leads, to contacting the leads, to presenting your product or service, to them purchasing, and then the follow up or what is best known as “customer service”. When people think of customer service, they automatically see a man or a woman with a…